PRIVACY POLICY

Last updated: 2026

This Privacy Policy explains how Lebanon Tours (“we”, “us”, “our”) collects, uses and protects your personal information when you visit lebanontours.co or book a tour or service with us. By using our website or booking with us, you agree to the practices described here.

Who We Are

Lebanon Tours is a tour operator based in Lebanon. If you have any questions about this policy or your personal data, you can contact us at info@lebanontours.co or on WhatsApp at +961 81 861 949.

Information We Collect

We collect only the information we need to provide our services:

  • Booking details — your name, email address, phone number, hotel or pickup location, number of travellers, tour dates and any special requests.
  • Payment information — payments are processed securely by our booking and payment providers. We do not store your full card details on our website.
  • Messages — information you provide when you contact us by email, WhatsApp or our contact form.
  • Website usage data — basic technical information such as your IP address, browser type and pages visited, collected through cookies and analytics tools to help us improve the site.
How We Use Your Information

We use your information to:

  • Process and confirm your bookings and arrange your tours.
  • Communicate with you about your booking, pickup and any updates.
  • Respond to your enquiries and provide customer support.
  • Improve our website, services and customer experience.
  • Send you offers or updates only if you have agreed to receive them (you can unsubscribe at any time).
Sharing Your Information

We do not sell your personal data. We share it only where necessary to deliver your tour, for example with:

  • The guides and drivers who will be looking after you.
  • Our booking and payment providers (such as our online booking system and payment processor).
  • Third parties required by law, where we are legally obliged to disclose information.
Cookies & Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to understand how visitors use the site and to improve it. You can control or disable cookies through your browser settings. [If you show a cookie consent banner, mention it here.]

Data Retention

We keep your personal information only for as long as needed to provide our services, meet our legal and accounting obligations, and resolve any disputes.

Your Rights

Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you, to object to certain processing, and to withdraw consent to marketing. To exercise any of these rights, please contact us at info@lebanontours.co.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to read their own privacy policies.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children without the consent of a parent or guardian.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@lebanontours.co or on WhatsApp at +961 81 861 949.